Shipping Policy

SHIPPING POLICY

  • We process orders as soon as they are received, typically somewhere between 1-7 business days depending on the availability. 
  • Standard Shipping is free for all customers across India. 
  • Processing the order normally takes 1-7 business days and then standard shipping normally takes 5-7 business days for delivery.
  • If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 business days of your purchase and fully refund your money for the out-of-stock item.
  • We can only process one shipping address per order. So, if you would like to order several items and ship them to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders.
  • If you have any questions pertaining to shipping, please get in touch by email at niniandtan@gmail.com

RETURNS

  1. We accept returns for defective or damaged products free of cost in the original packaging. Please inspect your item upon arrival. All damage claims must be received within 48 Hours of delivery.
  2. You may request a return for products within 48 hours of delivery in case of any concerns. Returns will be evaluated on a case by case basis. Please note that a reverse shipping fee will be applicable. In case of a return, we will only issue store credit. Products must be returned within 1 week of delivery.
  3. For any other Returns, we will deduct a return shipping cost of 10% of the product cost and provide store credit for the balance. 
  4. Items are returnable only if unused, in the state you received it. 

REFUNDS

All refunds are evaluated on a case-by-case basis. Once confirmed, we will process any refunds and/or provide credits within 15 Working days after we receive & check the returned goods. Transaction fee charges of 5% would not be refunded/reversed under any circumstances for any refund/reversal/cancellation or any other reasons.

In case the customer refuses to accept the order at the time of delivery, fee charges of 20% would not be refunded/reversed under any circumstances.